Shannen Lee
Product Designer

Hi, I’m Shannen, a product designer based in Singapore. I help teams turn messy systems into clear, intuitive products, whether it’s tangled data, complex logic, or tools that need a rethink.

I design with structure, think in systems, and care deeply about the details that make things feel right and work well.

Past Work 01

Fixing Support Portal Pain Points

Rebuilt a disjointed support portal into a streamlined, user-friendly platform reducing complaints by 50%+.

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Past Work 02

Simplifying Partner Onboarding

Redesigned the partner onboarding flow to simplify tenant creation and reduce drop-offs resulting in a 25% increase in successful setups.

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Past Work 03

Improving Data Export Reliability

Streamlined report generation workflows, improving operational efficiency by 30% and reducing system overload incidents by 67% per quarter.

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Past Work 04

Making Deals Easier to Find

Streamlined brand and deal discovery to improve shopping UX, while boosting engagement through community features like reviews, forums, and rewards. Automated key marketing tasks and content creation, saving ~3 hours per person daily and reducing manual errors.

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